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At AMG, our executives are some of the best and brightest in the industry. They add depth to our
organization with their experience, knowledge, and determination. Their vision is the key to our future.
Paul K. Mengert - President
Randy Fann - Vice President, Association Management Group of Charlotte, Inc.
May Gayle Mengert - Vice President, Association Management Group, Inc.
Lou Baldwin - Manager Association Management Group Forsyth, LLC
Dacy Flynt - General Manager, Association Management Group of Charlotte, Inc.
Spencer Ferguson - Corporate Vice President
Heather Fields - General Manager
Vicki Burgess - Customer Service Manager
Lou Ann White - CFO, Accounting Manager
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Paul K. Mengert - President
Telephone: 336-273-8600
E-Mail: Pmengert@AMGWorld.com
Mr. Mengert founded the organization now known as Association Management Group in 1984. Raised in Greensboro, NC he majored in Political Science and Communications at the University of North Carolina, Greensboro ('84). He also graduated from Harvard University's Harvard Business School (OPM '05) in Cambridge/Boston, Massachusetts.
Mengert has served on the national senior faculty of the Community Associations Institute (CAI) since 1990 and was President of the Carolina's Chapter of the organization in 1995. Mengert teaches classes approved for continuing education by the North Carolina Board of Realtors, South Carolina Department of Real Estate, the California Department of Real Estate, the Florida Bureau of Condominiums, the Nevada Department of Real Estate and the Georgia Department of Real Estate.
In the second administration of President Bill Clinton, Mengert was tapped as a (State Department's) USAID housing sector advisor for the countries of Kazakhstan and Kyrgastan, where he developed strategies which led to the privatizing of government housing and formation of thousands of new homeowner associations. The new associations gave residents control of their own communities.
He has authored several association books and numerous articles, which are taught in several languages and training courses. Prior to founding the AMG organization in 1984, Paul worked for the Governor of North Carolina (James B. Hunt).
Paul currently serves on the US Board of Directors for the Givat Haviva Educational Foundation, which won the United Nations Peace Prize for Peace education in 2001. He is on the 2004 - 2005 Alumni Board of Directors of Greensboro Day School and is a former director of the Greensboro Housing Coalition and the NC National Federation of Independent Business. He received a congressional appointment to Reagan White House Small Business Council. Paul is also a Scout leader. |
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Randy Fann - Senior VP, Regional Director of Education and Management
E-mail: RFann@AMGWorld.com
AMG Charlotte's General Manager and Senior Manager, has been with the firm since 1994. He earned the Professional Community Association Manager (PCAM) designation in 1999, one of only 1,000 people nationwide to be so designated.
He was elected by the Community Associations Institute - North Carolina to head the organization in 1999 as its' President. He served on the Board of Directors for CAI-NC from 1997 to 2003.
Randy is a retired United States Naval Officer and former college professor at the University of Mississippi. His undergraduate degree is in Mathematics from the University of Mississippi in 1977. He has taught and authored or co-authored numerous publications and courses regarding the operations of homeowner associations.
Randy also leads the company's internal training program. His specialization is in maintenance programs, systems and operating procedures. Randy has completed workshops on association operations, legal and tax issues and building long-term repair and reserve scheduling. He also has worked with the Chamber of Commerce and United Methodist Church.
He is married and has four children and one grandchild. Randy's duties are concentrated in the areas of Community Management, consultation with client Boards of Directors, and staff training and development. He has provided consulting to developers and worked on an advisory board to associations with builder defect litigation. He also has been recognized for successfully implementing programs which significantly reduced receivables for many clients. |
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May Gayle Mengert - Vice President, Association Management Group, Inc.
Email: MGMengert@AMGWorld.com
Senior Manager and corporate Vice President, has been with the firm since 1986. May Gayle has earned the Association Management Specialist (AMS) designation, which is awarded to selected individuals only after extensive experience, rigorous study and testing. She also studied Education, English and Management at Peace College and received a BA in Education from Guilford College in 1982.
She was chosen by the Community Associations Institute to be one of the regional coordinators for the Triad Area. She has completed the Community Management courses in the Professional Management Development Program. Prior to joining AMG in 1986 she worked as a retail manager and President of VHW&B. May Gayle has worked with the Greensboro Chamber of Commerce and Greensboro Merchants Association.
Mrs. Mengert assists Lutheran Family Services with their programs to relocate war refugees from Sarajevo , Bosnia and serves as the Promotions Chairman of the Bargain Box of Greensboro (a part of the Junior League). Further, s he works with the Silent Witness Program for abused women. In 1985 she married Paul and they have two sons, Paul, II, born in 1988 and Matthew born in 1996. May Gayle's duties at AMG are concentrated in the areas of Community Management, consultation with client Boards of Directors and supervision of the customer service staff. |
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Lou Baldwin - Manager, Association Management Group Forsyth, LLC
E-mail: LBaldwin@AMGWorld.com
Lou Baldwin is a "Managing Partner" of Association Management Group-Forsyth, LLC.
He is also the owner and President of the Baldwin Companies, specializing in commercial real estate and property management. Lou is very active in the Triad community and the real estate management profession. He has special expertise in facility operations and long term planning.
Professionally, Lou is a Past-President of the Winston-Salem Regional Association of Realtors. He has been honored as the Association's 1997 Property Manager of the Year, 1998 Citizenship Award, 1999 President's Award, 2000 Political Affairs Award and as the 2001 Realtor of the Year.
Lou is very active in the community and currently serves on the Boards of the Piedmont Triad Partnership and the Committee to Promote Biotechnology in the Piedmont Triad. He is a past-President and Chairman of BoysCAMP, a past board member of Habitat for Humanity and is an active member of Ardmore Baptist Church. Lou served as the National Association of Realtors 5th District Federal Coordinator, the Association's primary liaison to Congressman Richard Burr and now serves as the Realtor's Federal Political Coordinator to Senator Burr.
Lou was recognized in 2003 as one of "40 Leaders Under 40" in the Triad and in 2005 as one of the "50 Most Influential People in the Triad" by the Business Journal. Lou is a Graduate of UNC-Chapel Hill with a degree in economics and of the N.C. Realtors' Institute where he was honored as the top graduate in 1989. |
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Dacy Flynt - General Manager, Association Management Group of Charlotte, Inc.
E-mail: DFlynt@AMGWorld.com
Dacy joined AMG in 1996. She has a wide variety of experience in legal, administrative and personnel issues as well as construction and construction defects. Dacy has a high level of computer experience. Additionally, she coordinates and facilitates manager-training programs and currently serves as the facilitator of the company's Executive Board of Directors.
She has served as the Newsletter Editor for Community Association Institute - North Carolina as well as assisted with several Continuing Education Courses. Dacy now heads the company's continuing education program.
Formerly in the hospitality industry for 11 years, she was honored with numerous awards. She and her husband Derek reside in Matthews with their 4 children. |
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Spencer Ferguson, Corporate Vice President
E-mail: sferguson@AMGWorld.com
Spencer came to AMG in 2002 from a successful tenure as the manager of a large apartment complex in Burlington, NC. He is a Certified Manager of Community Associations designee, a Certified Apartment Manager and a National Apartment Leasing Professional. He has also earned the Association Management Specialist (AMS) designation, which is awarded to select individuals in the community associations industry. He is a graduate of UNC-Greensboro with a degree in education. Spencer is involved with marketing, training of other managers, and overseeing the daily operations of AMG. Although stationed in Greensboro, Spencer is involved with all of the AMG markets including Asheville, Myrtle Beach, and Raleigh/Durham. Spencer enjoys sports, music, reading, and traveling. |
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Heather Fields, General Manager
E-mail: hfields@AMGWorld.com
Heather knows the ins-and-outs of association management. She has a special knack for working
through complex problems with people; something she learned hands-on and by watching her
father, Randy, a past-President of the Community Associations Institute. Heather has often said
"When a community leader calls me with an issue, I’m there to empower them so that when they
hang up, we have a solution that works for everyone." This talent has helped Heather move up
through the ranks of AMG, going from a property manager to General Manager, now supervising
her knowledgeable staff in scenic Greenville. One of Heather’s greatest strengths is her ability to
juggle several tasks at once. She has experience teaching homeowners courses and in a former
position, creating homeowners associations for a well-known land developer, she coordinated
projects in an excess of $15 million. Her title as "mom" to a 13-year old and a toddler also keeps
her on her toes, and when she’s not handling the needs of homeowners, she and her husband, Josh, enjoy playing softball
with their church and helping recovering addicts and their families. |
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Vicki Burgess - Customer Service Manager
E-mail: vburgess@AMGWorld.com
Vicki moved to North Carolina in 1994 and joined AMG in 2004 to pursuit a career in property
management. She attended the University of North Carolina at Greensboro, as well as Southwestern
Michigan College, studying Criminal Justice and Social Sciences. Vicki has completed the
Community Association Institute’s M-100: The Essentials of Community Association Management
study and is a Certified Manger of Community Associations (CMCA). The CMCA establishes
acceptable standards of knowledge and skills for the community management industry, provides
association homeowners with a level of confidence regarding a certified manager’s knowledge, and
raises the professional status of community association management. Her duties include serving as
the liaison to several homeowner associations throughout the Triad and Triangle areas.
Vicki is also a special deputy to the firm’s CEO. Her responsibilities include assisting in the opening new regions for the
company as well as supervising customer service concerns through out the enterprise. Burgess’ focus for 2007 is establishing
a strong presence for the company in the Research Triangle Park area. She and Paul Mengert are working together in
establishing the Raleigh/Durham service area. Vicki was tapped for this position because of her strong knowledge of
community management and operations, and her expertise in customer service and human resources.
She spends her time off with her family. She helps support her niece and nephews in their academic and athletic endeavors.
She volunteers for the Batting Center’s Acceleration baseball team in raising money for uniforms, equipment and
tournament fees. |
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Lou Ann White - CFO, Accounting Manager
Telephone: 336-273-8600
E-mail: LAWhite@AMGWorld.com
Lou Anne oversees the client financial statements, accounts payable/receivable, past due homeowner accounts, late notices, etc. Lou Anne has 20 years experience in accounts receivable, payroll, accounts payable, preparation and audit of financial statements and all accounting/CFO functions. Lou Anne has attended Community Associations Institute (CAI) classes preparing her to sit for the Association Management Specialist (AMS) exam. She has expertise in several computer systems and specializes in IBM AS 400, Yardi, Microsoft and Tops Software Systems. Lou Anne assists clients in planning for their future and preparing budgets, as well as advising them on how to maximize cost-savings and increase their operational efficiency. She keeps the financial records for the associations, thereby supplying a historical perspective and fulfilling tax requirements. She also undertakes all required billing, collects fees owed to the association, supervises disbursements and prepares financial reports.
Lou Anne graduated from the University of North Carolina at Greensboro in 1981 with a degree in Business Administration. While working full-time, Lou Anne went back to University of North Carolina at Greensboro at night and obtained a second degree in Accounting. Lou Anne is an alumni member of the Phi Mu sorority. She is an avid reader and enjoys water sports and spending time with friends and family. |
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Condominiums: Gateway to the Good Life? The origins of the condominium concept stretch back 2,000 years to the Roman Empire. Condominiums involve individual ownership of units (living spaces) and joint ownership of common areas (such as siding, roofs and recreational areas). Tips on getting delinquent owners to pay up Collecting assessments for your community association takes more than passing out coupon booklets and waiting for checks to roll in. That's the passive approach. Sometimes you've got to be downright aggressive about getting your money.
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