customer service

When AMG began more than 30 years ago, we understood that customer service was the fabric of a successful property management organization. As AMG expanded to be one of the largest property management organizations in the Carolinas, this fabric grew strong through customer relationship management (CRM) database system, which tracks customer requests, work orders and other needs.

Business knows that success must be measured, which is why AMG created industry standards surveying of both community members and Board members. Consistently, AMG’s customer satisfaction rates are nearly 98% or higher.