Protecting Friends and Neighbors from the ‘Phantom Hacker’ Scam

The FBI is warning of a billion-dollar “Phantom Hacker” scam that has devastated seniors’ retirement savings. Criminals pose as tech support, bankers, or even government officials, tricking victims into transferring funds to fraudulent accounts (read more at Fox News)

Only law enforcement and qualified professionals can investigate or resolve these crimes. However, communities can play a supporting role. At Association Management Group (AMG), we encourage boards to share public fraud alerts in newsletters, organize educational sessions with outside experts, and foster neighbor-to-neighbor awareness—especially for vulnerable residents. By strengthening communication and engagement, AMG helps associations create communities where important conversations are part of everyday life.