What New HOA Board Members Need to Know in Their First 90 Days

Serving on a homeowners association board often begins the same way: a homeowner volunteers because they care about their community. Then the first board meeting or packet arrives.

Budgets. Contracts. Rules. Insurance policies. Vendor proposals. Meeting minutes, if they are available, going back years.

For many new board members, the learning curve is steeper than expected.

The reality is that HOA board members are volunteers stepping into a role that carries real financial, legal, and operational responsibilities. The first 90 days are less about making sweeping changes and more about learning how the community operates and why certain decisions were made in the past.

The most effective board members approach this period with curiosity, patience, and a willingness to learn from others.

Month One: Understand the Rules That Govern Your Community

Every decision an HOA board makes is shaped by its governing documents and applicable state statutes. These documents form the legal framework of the association.

New board members should start by reviewing:

• Declaration of Covenants, Conditions & Restrictions (CC&Rs)

• Bylaws

• Rules and regulations

• Architectural guidelines

• Applicable state statutes

These documents define what the board can and cannot do. They also establish limitations that may not always be obvious at first glance.

For example, a new board member might assume the board can quickly change parking rules, modify amenities, or adjust certain policies. In reality, governing documents often set strict procedures or voting requirements before changes can occur.

Because these documents can be complex, boards should always consult qualified attorneys familiar with community association law before interpreting or changing them. Governing documents and statutes vary widely by state and community.

Resources from organizations like Community Associations Institute can also help new directors better understand the structure of community governance.

Learn the History Before Changing the Future

One of the most important things a new board member can do is review recent meeting minutes, past decisions and talk to long term or former board members. 

At first glance, some policies may seem outdated or overly cautious. But there is often history behind them.

A board member might wonder why parking rules are structured a certain way—until they learn that a previous attempt to assign parking spaces dramatically reduced visitor parking and created tension among residents.

Another board might consider hiring a cheaper contractor to save money, only to discover later that the lower bid included reduced scope and lacked proper insurance coverage.

In many communities, decisions were made to address problems that newer residents may not have experienced.

Understanding that history helps boards avoid repeating mistakes.

Month Two: Get Comfortable with the Financial Picture

For many new board members, the financial side of HOA governance feels intimidating at first. Yet understanding the community’s financial health is essential.

Key documents to review include:

• The annual budget

• Monthly financial statements

• Reserve fund balances

• Delinquency reports

• The reserve study

A reserve study is particularly important. It helps the board plan for long-term repairs and replacements such as roofs, pavement, pools, and major building systems.

Without proper planning, communities may be forced to rely on large special assessments or emergency borrowing when infrastructure fails.

Sound financial practices—like regular reserve studies and transparent financial reporting—help protect the long-term health of the association and maintain property values.

Month Three: Understand the Risks of “Quick Fixes”

New board members often join with great ideas and a desire to improve their community. That energy is valuable.

But acting too quickly without fully understanding the situation can sometimes create unintended consequences.

Consider a few examples that boards commonly encounter:

A board may decide not to spend money on an engineering evaluation before repairing a structural issue. The repair appears less expensive initially, but the underlying problem isn’t addressed and the fix fails.

Another board may attempt to avoid legal fees by bypassing attorney review when changing policies. Later they discover the action violated the governing documents or applicable statutes.

In other cases, boards may attempt to lower dues to please homeowners, only to realize later that insurance premiums, utilities, and maintenance obligations leave the community unable to cover its basic operating costs.

The lesson is simple: good intentions should always be paired with careful analysis and professional guidance.

Talk With the People Who Know the Community Best

One of the most valuable steps new board members can take is simply having conversations.

Speaking with prior board members, committee volunteers, and community managers can provide context that doesn’t always appear in written reports.

Some associations encourage new board members to schedule an informal “coffee with the manager” meeting early in their term. These conversations can help answer questions about:

• Ongoing projects

• Vendor relationships

• Past challenges

• Upcoming financial considerations

• Owner concerns within the community

Association Management Group, Inc. (AMG), for example, provides educational resources. For example, community leaders can explore educational materials and videos through programs like AMG’s Community Leaders Series, which provides practical guidance on governance, finances, and board responsibilities.

Education helps volunteers feel more confident and better prepared to serve their communities. 

Board Service Is a Collaborative Process

Another important lesson for new board members is that HOA governance works best as a collaborative effort.

New directors may occasionally feel that previous boards made mistakes or overlooked opportunities. That perspective is natural. But successful boards focus on learning before judging.

The most productive approach usually includes:

• Listening first

• Asking questions about past decisions

• Understanding legal and financial limitations

• Working toward consensus with fellow directors

Every board member brings different experiences and viewpoints. Strong boards respect those perspectives and work together toward solutions that benefit the entire community.

Safety, Legal, and Insurance Considerations

HOA boards also need to understand the boundaries of their responsibilities.

Community associations are typically not security providers and should never guarantee resident safety. Any criminal activity or safety concerns should always be directed to local law enforcement.

Likewise, legal questions should be handled by qualified attorneys who specialize in community association law.

Insurance coverage is another critical area where professional guidance matters. Boards should work with qualified insurance professionals to ensure the community maintains appropriate coverage for property, liability, and other risks.

The Role of Professional Management

Volunteer boards often rely on professional management partners to help navigate the complexities of running a community.

A strong management company can assist the board members with:

• Board training and education

• Vendor coordination and oversight

• Financial reporting and budgeting support

• Maintenance planning

• Legal and insurance coordination

• Emergency response and operational oversight

(Limitations may apply to all of the above. )

These services allow volunteer directors to focus on governance and long-term planning rather than daily operational challenges.

Experienced management teams with Local Carolina Expertise, CAI-Accredited Management (AAMC®, PCAM®) leadership, and a Reputation for Responsiveness often become trusted resources for boards as they navigate decisions that affect the entire community.

The Most Important Lesson: Be Patient

The most successful board members understand one simple truth:

Your first job isn’t to change everything. It’s to understand the community.

The first 90 days should focus on learning:

• How the association operates

• Why past decisions were made

• What challenges the community faces

• Which professionals help guide the board

By approaching the role with patience, curiosity, and a willingness to consult experts, new board members place themselves—and their communities—on a path toward thoughtful, responsible leadership.

Serving on an HOA board is a meaningful way to support the place people call home. And when volunteers take the time to learn before acting, the entire community benefits.

The Art of the Professional Pivot: What to Do When the Board Disagrees with You

In community association management, disagreement isn’t a disruption—it’s part of the process. Whether you’re a seasoned manager recommending a course of action, or a Board member in the minority of a vote needing to support the decision, knowing how to move forward with professionalism and unity is essential.

At Association Management Group (AMG), we’ve learned over 40 years that strong communities aren’t built on always being “right.” They’re built on respectful collaboration, clear roles, and knowing when to bring in specialized expertise.

1. Your Opinion Is Professional—Not Personal

Every manager and Board member brings experience and perspective to a decision. One manager might urge a timely roof repair based on wear patterns; one board member might oppose a new rule change because neighbors are concerned about fairness.

When the Board ultimately votes in a direction you didn’t advocate, the transition from debate to support matters. The goal is not to win every argument—but to uphold the community’s collective decision with integrity.

This approach reflects Local Carolina Expertise and the humility that comes with professional maturity.

2. Know Where Expertise Begins—and Ends

The best leaders know when to connect the Board with specialized professionals.

• Legal ambiguity? Recommend a consultation with the association’s attorney.

• Structural or infrastructure concerns? Bring in a licensed engineer.

• Insurance questions? Connect with a dedicated risk specialist.

Imagine a community divided over a new parking enforcement policy. Rather than entrenching opinions, a manager coordinated a session with the association’s attorney and an insurance advisor. The expert input clarified liability concerns and helped the Board adopt a policy everyone could support going forward.

This kind of vendor coordination and documentation helps Boards make informed decisions and protects the association.

3. Stewardship Means Supporting the Decision

Once a decision is made—even one you didn’t vote for—your role is to help implement it clearly and consistently. Draft homeowner communication, schedule services, and ensure financial planning reflects the new direction using Transparent Financial Reporting.

This is especially meaningful for Board members in the minority: unified action maintains confidence and community cohesion. One Board member shared, “I didn’t vote for the approach—but once it passed, I made sure our communication was clear and consistent. That earned trust across the neighborhood.”

4. AMG’s Role: Connector, Steward, Trusted Advisor

At AMG, our CAI‑Accredited Management (AAMC®, PCAM®) professionals aren’t just administrators. They’re trusted partners who provide Board Empowerment Tools, facilitate discussions, and help communities navigate challenges with confidence.

We know that effective management isn’t about having the loudest voice—it’s about facilitating informed decision‑making and helping Boards translate choices into action.

Because in the end, the strength of a community isn’t measured by how often people agree, but by how effectively they move forward—together.

⸻

Note: This blog is for informational purposes only and does not constitute legal, engineering, or financial advice. Boards should consult licensed professionals for guidance in those fields.

HOA Summer Amenity Prep in the Carolinas: How AMG Supports Board Success

As temperatures rise and summer approaches, HOA communities throughout North and South Carolina begin preparing shared amenities like pools, parks, and clubhouses for peak use. Association Management Group (AMG), a trusted HOA management company in the Carolinas, partners with homeowner association boards to help streamline this seasonal readiness. From vendor coordination to budgeting and resident communication, AMG provides administrative support and strategic guidance—so boards can lead with confidence and communities stay safe and welcoming.

Planning Ahead with the Board in Mind

At AMG, we understand that each HOA board sets the vision and priorities for its community. Our role is to support those goals with proven administrative systems and professional coordination. Whether it’s organizing vendor timelines, helping the board develop a seasonal opening checklist, or arranging inspections, AMG works behind the scenes to ensure your summer starts off smoothly.

Pool Safety & Seasonal Compliance

Pools are often the centerpiece of summer fun—and one of the most regulated amenities within an HOA. AMG helps boards navigate pool readiness by coordinating with vendors and licensed professionals on lifeguard staffing, water quality checks, safety equipment inspections, and more. We also support the board in reviewing signage, evaluating access controls, and updating guest policies based on industry best practices and CAI guidelines.

Parks & Landscaping: Fresh and Functional

With increased foot traffic, parks and open spaces need extra attention during the warmer months. AMG works with landscapers and grounds crews to help boards adjust mowing schedules, irrigation plans, and seasonal planting timelines. We also assist in coordinating certified inspections for playground equipment and provide documentation to help boards plan repairs or upgrades.

Clubhouse Use and Cleanliness

Clubhouses quickly become summer event hubs. AMG helps boards implement clear usage guidelines, set up or manage digital reservation systems, and coordinate janitorial and HVAC services. By working behind the scenes, we ensure clubhouses remain clean, functional, and welcoming for all residents and guests.

Budgeting for Seasonal Success

Preparing for summer isn’t just logistical—it’s financial. AMG supports boards with seasonal budgeting by obtaining vendor quotes, reviewing reserve studies, and helping track upcoming expenses. This helps boards make informed financial decisions that balance resident satisfaction with long-term fiscal responsibility.

Resident Communication That Works

Keeping homeowners informed is essential during seasonal transitions. AMG supports board communication efforts by helping draft and distribute email notices, newsletters, and signage that clearly convey opening dates, updated amenity rules, and reservation instructions. Our communication support helps build community engagement while reducing resident confusion.

Resources and Expert Guidance

AMG draws on Community Associations Institute (CAI) resources and regional experience to help boards make decisions that align with legal and operational best practices. For helpful tools and industry insights, visit:

• www.AMGworld.com

• www.CAIonline.org

Is Your HOA Ready for Summer?

Let AMG help your HOA board get ahead of the season with expert guidance, vendor coordination, and administrative support. Whether you’re opening pools, preparing parks, or communicating with residents, AMG is here to help boards lead effectively.

Contact us today to get started on your community’s summer success plan.

Respect Your Local HOA Board Members

Many people see Homeowners Associations as a bad thing and resent them. However, HOAs are great for upkeeping the maintenance and other duties that are collective in a neighborhood. How do you feel about Homeowners Associations?

Read More

Public Criticisms of President Prior to Election Are Not Defamatory

The Court of Appeals of Virginia held that homeowners' letters to the community and social media posts criticizing the association president's performance did not rise to the level of defamation. What do you think?

Read more

5 Reasons to Serve on Your HOA Board in 2023

1. Help Keep High Community Standards

A primary duty as a board member is to uphold the standards within the development of the community. This is done by looking out for the best interest of the community in every area. Keeping high standards will keep property values steady, and even increase the value of the community.

When you volunteer to serve on the HOA board, you have an opportunity to have input and vote on issues that involve community regulations and standards.

When you serve on the HOA board, you can be more involved in your community’s endeavors to protect the investment of all residents.

2. Opportunity to Help Community Members

Most people like helping their neighbors in any way they can. If you like serving and helping your community members, then volunteer to serve on your HOA board. As a volunteer, you will be making decisions that will help others. There are those who do not want to participate, but those who are willing to volunteer can have a voice for others, share their concerns, and bring them to the board. As a member of the board, you may be instrumental in bringing on new volunteers and show the positive aspects of the HOA to residents.

3. Opportunity to Help Solve Problems Within Your Community

As a volunteer on the HOA board, you’ll no doubt become known in the community. Neighbors will confide in you with complaints and issues they feel are important.

It’s important to remain professional in these situations. This will give you an opportunity to be a part of solving community problems. A volunteer board member can bring awareness to problems that exist unbeknown to the board.

4. Opportunity to Grow New Skills

A great reason to serve on your HOA’s board is that you will grow a vast number of new skills. You will learn leadership skills, gain teamwork and team building experience, and experience how the board operations work behind the scenes. Your communication skills and ability to make decisions will prove to be a valuable asset. Formal meeting management may be a benefit to you. If you stay on the board, you may have the opportunity to be elected to a higher leadership position.

5. Take Part in Making New Rules and Change Existing Rules

By serving on your HOA board, you have an opportunity to create change in your community. As you learn how decision making is handled, you may have opportunities to vote on rules and suggest new rules to be voted on. There may be opportunities to make suggestions on new policies, to implement and help lead a committee to carry these policies out.

If you have been thinking about getting involved in your community, volunteering on your homeowner’s association board is a great place to start. Contact your HOA office and ask how you can get involved.

7 Key Things That Should Be on Your HOA Vision Board In 2020

2020 is approaching and if your board has not had your end of year meeting or planning meeting for next year, these 7 items should be factored into your agenda planning meeting.

HOA boards should have a board approved plan for the upcoming year. Community residents are interested in knowing how the board is moving the community forward, what improvements are being made and how their money is being spent for the New Year.  Without a New Year plan, residents will not have confidence in the governing board. It is essential to keep member morale high and confidence in the HOA high.

Here are 7 items your HOA Board should focus on as part of your plan for the community in 2020.

1. Upcoming Proposed Changes in Regulations or Proposed Legal Changes That May Impact HOAs

Homeowners Associations nationwide should stay up to date on legal changes that could impact your HOA.  It is also important to notify members of any changes to governing regulations, documents, city, state and federal laws that could affect residents, homeowners or the community as an entirety. These items should be made available to members throughout the year. HOA boards should always communicate such changes and prove to the community that the board is knowledgeable about all items that pertain to the operation of the community association.

2. Ways to Develop and Sustain Community Involvement in the Association.

Throughout time community or member involvement in the HOA has been a dilemma.  Boards should always look for ways to recruit new board members and retain effective board members that currently serve. Letting community residents know they can have a part in the HOA is key to keeping community involvement high and active.

3. Focus on Community Safety

Review past safety and security efforts and integrate ways to improve community safety. Look at the HOA’s fire protection policies, emergency preparedness policies, law enforcement and crime policies.  Update the community’s policies and procedures as needed to protect the safety of families and community residents.

4. Plan Efforts That Will Protect the Value of the Market in your Community

With the ever-fluctuating housing market throughout the US, HOAs should always consider ways to preserve the property values in the community as high as possible. Although this is probably one area where residents rebel, it is important to keep encouraging and enforcing residents to follow the community guidelines and regulations for making regular updates, maintenance and repairs to individual homes.

5. Review Amenities and Common Area Maintenance

Every year as part of the annual meetings, HOA boards should always review the procedures for how common areas and amenities are maintained, repaired and managed. The association is required to regularly improve and maintain all amenities and common areas throughout the community. This help residents feel they are getting value for their fees and assessments. Staying on top of this helps build the morale of the residents and helps them have confidence in the leadership

6. Review Procedures for Resolving Conflict and Complaints

At the annual HOA meeting, it is wise to review the past year and see how complaints from the residents have been handled. Things to consider are: Has the number of complaints increased? Have conflicts between residents and the board been resolved in a timely and peaceful manner? How can the association improve conflict resolution and complaints?

7. Improve Communication

Review the past year and determine if your HOA has adequate communication between the board and the residents. Is your HOA effectively communicating important information to the residents?  Look for ways the HOA can use new methods of communication using new technology.

Association Management Group recognizes that successful community leaders must couple skills and information with their passion to serve their community. Over the last 30 years, it has become clear to AMG that well-informed executive Board members make better community leaders. AMG’s goal is to always help our community leaders be more effective. Working as their partner, it is our pleasure to help provide the latest information, skills and techniques to our clients.

AMG knows executive Board members need tools to help them perform their duties right away. The following are six tools that Board members tell us they appreciate: https://www.amgworld.com/board-education-toolkit

How to Become a Better, More Productive Homeowners Association (HOA) Board Member in 2018

Being a board member of a homeowners association is stressful. You have a lot of responsibilities over your shoulders. You must attend important meetings, take the right decisions and fulfill all your duties honestly. There is always the extra demand for your time and resources, thus, you must manage everything accordingly.

So, no matter how big or small your homeowners association is, here are a few tips that you and your fellow board members can use.

1.      Read your governing documents

It is best to find out your role and responsibilities, and get used to how your association works as soon as possible. You must immediately read your covenants, by-laws, and all other governing documents. This way, you will know all the facts that will make it easier for you to communicate with your neighbors.

2.      Review and understand the financials

Go through the financial statements and in case you do not understand anything ask your board treasurer. You may even schedule an audit if the board is not satisfied with the financials.

3.      Learn before you look to change anything

Take your time and learn how you must carry out your duties. You have got a lot of time during your elected term so do not hurry. Prioritize your work. Take a closer look at all the processes and procedures before you decide to change anything.

4.      Use all the available resources

Look for other resources and mentors that may help you become more productive and effective at your position. Talk to people who have previously served as board members of your homeowners association. Listen to their ideas, opinions, common problems and challenges. Learn how they faced these problems and how they overcame them. It will help you develop the intuition to make better judgement calls and decisions.

5.      Thing big, think long term

Before taking any decision, think of its impact in the long term. For example, whether it is about re-carpeting the community room or sending an irresponsible neighbor to the collections attorney, think of all the possibilities that may happen. Keep your vision about your community’s goals in mind as you develop your next board meeting agenda.

6.      Communication is key

Make sure that all the rules and policies are transparent and there is a positive relationship between all the members of the board, and that the community is happy with the operations of the board. Inform your community about all major issues, financial results, opportunities and ideas. Keeping them updated about all the happenings is one way of ensuring their satisfaction.

7.      Patience

As a member of the board, there may be times when you encounter challenges with neighbors and other board members due to differences of opinion. However, the key is to remain patient always. Talk to them and try sorting out their queries and issues.

8.      You are a fiduciary

Always remember that you are a fiduciary whose aim is to serve their community. Therefore, all your decisions must be in the best interest of your community despite when they are not in your personal best interest.

Association Management Group’s Paul K. Mengert Joins Carolina Theatre Board of Directors

Paul Mengert, Founder and CEO of Association Management Group, was recently invited to join the Board of Directors of the Carolina Theatre. He will serve this signature Greensboro performing arts facility for three years.

Paul K. Mengert, founder and CEO of Association Management Group, Inc., one of the Carolinas’ largest professional homeowner association managers, has accepted an invitation to join the Carolina Theatre Board of Directors.

Deemed the finest theatre between Washington, DC, and Atlanta, the Greensboro “Showplace of the Carolinas” opened in 1927 and delighted audiences with vaudeville acts in a sumptuous setting of sparkling chandeliers, gilded decor, marble columns and classical statuary.  Now a state-of-the-art performing arts center, the historic theatre continues to enthrall a new generation of audiences with ballet, theatre, opera and musical performances. 

During his three-year term, Mengert will support the theatre’s mission and vision with leadership and guidance, financial expertise and community engagement support. “Association Management Group is in the business of creating and preserving community,” Mengert said. “As a member of the Carolina Theatre Board of Directors, I bring decades of experience connecting people to each other and their neighborhoods, and educating volunteer homeowner boards about good financial and legal stewardship, budget management, strong governance and engaging marketing. I believe this experience will prove beneficial as we grow the stellar legacy of this downtown Greensboro institution for years to come.”

To learn more about Carolina Theatre, visit https://carolinatheatre.com/history/.   

About Association Management Group, Inc.:  AMG is a professional community association management company dedicated to building effective community associations. AMG guides and assists executive boards to help protect the association's interests, enhance the lives of community members and improve the property values in the community. With offices throughout the Carolinas in Greensboro, Winston-Salem, Charlotte and Raleigh, NC, and Greenville and Aiken, SC, AMG is a knowledgeable partner in enforcing community governing documents with a proven set of processes and techniques, and supporting communities with a broad range of services that can be tailored to individual community needs. Association Management Group, Inc. is a locally Accredited Business by the BBB and is a nationally Accredited Association Management Company (AAMC) by the Community Associations Institute. For more about AMG, visit https://www.amgworld.com.

Helpful Insights for New Board Members

Helpful Insights for New Board Members

Congratulations on your new role of serving on your community's board of directors! While you were not likely given much information to help ready yourself for your new “job”, there are right ways and wrong ways to begin your term on your community board. Below are some useful tips to help you gain insight and better prepare you for your new position as a community association director.

Do your Homework

Once you join your board of directors, your work is just getting started.  You must be prepared to attend your board meetings as well as any membership meetings; however, it doesn't end there. You will need to review reports, minutes and many other materials pertaining to your role as a director before you weigh in with a decision on them. You should not expect others such as another director or the manager to do your job, but you should consult with them and try to incorporate various points of view.
 
Familiarize Yourself

You should become familiar with your role and your association's documents as soon as possible. There are materials the manager can provide that will help you better understand your role as a community association board member as well as online material. It is best to start with your Community’s Governing Documents. You may also want to consider reading the statute which governs your particular type of association. Do not expect to interpret everything on your own; that is your association attorney's role.
 
Ask Questions

Asking questions is always a good way to learn anything that is new to you. Rather than making assumptions, ask questions about why the board is doing certain things and enforcing or ignoring certain policies. However, questions should remain genuine with the purpose of obtaining information, not veiled accusations or criticism. There will be a time to address issues after all the facts are gathered first. 

Take Your Role Seriously

You cannot fulfill your fiduciary (acting legally, ethically, and in the best interest of the community) obligations if you do not attend meetings, are not adequately prepared, and do not take your role as a director seriously. Keep in mind, that even if you think the role easy, you might learn a hard lesson to the contrary in court. It is your responsibility to be focused on what is in the best interests of the community while putting aside any personal issues. You cannot truly represent your community in good faith if you do not put the interest of the association's homeowners collectively first.

Your voice and your vote count, so use both wisely. Volunteers like you can make a difference. I am also mindful that state legislators, the North Carolina governor, and even the President of the United States, first got their start as community leaders/organizers. The work you do is important and should always be treated accordingly. 

What Your Homeowners Association Board Can Do for You

As a recognized homeowners association, most communities have a board to help the HOA run smoothly. The board consists of volunteers who execute a wide variety of tasks residents may not be aware of; however, their work affects every single resident.

One of the most important things the board does is create and enforce the association rules. While some residents may not like being told what they can and can’t do, ultimately the board is looking out for the greater good. By enforcing the rules, the board is doing its best to keep property value up to maintain community standards. Of course, the board wants to make sure the rules are beneficial for the majority—and hopefully all—residents.

Another major responsibility of the board is to collect assessments from homeowners. Collecting this money is important for the stability of the association, because the assessments pay for the common elements enjoyed by all residents. Assessments also help to replenish the reserve funds, which pay for any major repairs the association may need. The board is responsible for the association’s finances, and collecting assessments is how it ensures that the association remains solvent.

Finally, the board acts on behalf of the association by hiring managers, attorneys, contractors and other professionals who help better the association and also help keep the community safe. Board members also help conceive and lead many of the projects that will improve the HOA.

Every board benefits greatly when people volunteer to serve on committees and boards. People are busy and it may be difficult recruiting volunteers. There are a few ways to get the message to residents that the board is in need of volunteers.

1. Send a community letter of education explaining how volunteers impact the board and the community and ask for people to get involved.

2. Personally talk to people. When you see residents in and around the community speak to them and mention the opening the board has. If they are not interested in serving ask them to pass along the information.

3. Offer it to past complainers. People who complain often have some sense of wanting to have a say so around the community and complaining may be their only platform. They can make a good board member or volunteer.

4. Keep publicizing. Keep putting the need for volunteers in the community newsletter, keep talking, put up signs in the common buildings and keep announcing it at all public meetings.

While it’s a big job, board members are happy to serve the residents and make the community a great place to call home. So why not learn more about what these volunteers do by talking to your board members, attending an open board meeting or even running for a seat on the board during our next election? The more people we have looking out for our association, the stronger it will be.

If you serve on a board or your board is in need of management or training, Association Management Group provide tools, training, services, management to HOA's and Condo Associations across North and South Carolina.