AMG is Often Asked, “What is a Commercial Vehicle” in an HOA? It Might Be Time to Clarify.

In many established communities, the covenants, conditions, and restrictions (CC&Rs) were written decades ago—often before today’s mix of residents, vehicles, and lifestyles took shape. It’s not uncommon for HOA boards to find themselves facing gray areas when it comes to enforcing parking restrictions, especially around “commercial vehicles.”

When the Rules Are Vague, Enforcement Gets Risky

One of the most common enforcement challenges for HOA boards is defining what a “commercial vehicle” actually is. The term might be used in your governing documents—but if it’s not clearly defined, and it’s often not, you’re left navigating a moving target.

Here’s where it gets tricky: without a published, board-approved policy or definition, one resident’s work van might be considered acceptable while another’s wrapped SUV draws complaints. The result? Frustration, uneven enforcement, and potential conflict.

Consider These Key Questions

When reviewing or establishing rules around commercial vehicles, boards often ask:

• Is the concern the size of the vehicle, or the fact it’s used for work?

• Are visible logos or mounted equipment the issue?

• Should emergency vehicles like police cruisers or rescue units be treated differently?

• Are there clear safety or parking limitations that make certain vehicles impractical?

Every community is different. For some, aesthetics are the priority. Others focus on preserving space in limited parking areas. Either way, what matters most is consistency—and that starts with clarity and member engagement  

Boards May Have Options—But They Need a Clear Policy

If your CC&Rs don’t define what qualifies as a commercial vehicle, your board may have the authority to adopt community rules or a policy that fills in those gaps. These policies or rules can outline specific characteristics that are prohibited—such as exterior signage, ladder racks, oversized dimensions, or utility trailers.

Important: Coordinate with your HOA attorney to make sure any proposed policy aligns with your governing documents and applicable laws. A written, board-approved rule—especially if recorded or published formally—can go a long way in helping to ensuring enforcement is fair, transparent, and consistent.

How AMG Helps Boards Navigate the Gray Areas

At AMG, we are not lawyers but expert facilitators. We don’t provide legal advice. Instead, we assist you in finding the most effective lawyers for each specific matter, thereby saving you headaches, time, effort, and financial resources. AMG supports your board by helping you get organized around enforcement policies, coordinating with legal counsel when needed, and ensuring homeowners are clearly informed about the board’s decisions.

Our role is to streamline the process, document policies professionally, and support consistent communication and follow-up—always under the direction of the board.

Why Board-Led Policy Matters

• Protects the Board: A clear rule reduces ambiguity—and legal exposure—for board members making enforcement decisions.

• Respects Residents: Everyone knows the standard and can plan accordingly.

• Supports Uniformity: No guessing, no favoritism, no back-and-forth drama.

Ready to Simplify Parking Enforcement?

If your community is wrestling with vehicle rules or any other compliance gray area, AMG can help your board regain clarity and confidence. From policy coordination to documentation and communication support, our team delivers professional, high-touch service that makes self-governance less stressful—and more effective.

“AMG helped us establish a fair and enforceable vehicle policy that finally put an end to confusion and conflict. Their guidance was a game-changer for our board.”

— HOA Board Member, Greensboro, NC

Schedule a Complimentary Management Assessment

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Click here to schedule your Complimentary Management Assessment today.

Why Your Homeowners Insurance Premium May Have Spiked—and What You Can Do About It

Information Provide By:  Association Management Group (AMG)

If you’ve recently opened your homeowners insurance renewal, you may have noticed a major jump in your premium. You’re not alone. Across the country, homeowners are seeing rate increases averaging 20 to 30 percent—and in some cases, even more.

While these increases can be frustrating, there are reasons behind them—and several practical steps you can take to manage the situation.

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Why Are Rates Rising So Sharply?

Several industry-wide factors are contributing to higher homeowners insurance premiums:

Inflation in Construction Costs

The price of building materials and labor has risen dramatically, which increases the cost to rebuild or repair your home after a loss. Insurers factor this into your premium.

More Severe Weather Events

From hurricanes to hailstorms and wildfires, natural disasters have become more frequent and damaging. Even if your home hasn’t been affected, insurers are adjusting premiums across the board to account for higher risk.

Higher Reinsurance Costs

Insurance companies also purchase insurance—called reinsurance—to protect themselves against large-scale losses. The rising cost of reinsurance is now being passed along to homeowners.

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What You Can Do as a Homeowner

Although these trends affect most policies, you may have options. Here are some practical steps you can take:

Speak with Your Insurance Agent

If your premium has increased significantly, reach out to your agent or broker and ask for an explanation. You can request a breakdown of the factors that contributed to the change. They may also be able to shop your policy with other carriers to find a better fit.

Check for Errors or Outdated Information

Sometimes insurers use outdated photos or incorrect assumptions when assessing your home’s condition. You may want to ask for documentation—like inspection notes or satellite images—so you can verify their accuracy.

Ask About Discounts or Credits

Some insurance companies offer discounts for home safety improvements, such as a new roof, security system, or updated wiring. Your insurance professional can tell you whether such upgrades might lower your premium.

Review Your Insurance-Based Credit Score

Some insurers use a credit-based score to help determine risk. If yours hasn’t, ask your agent whether your good credit history could help reduce your rate with a different carrier.

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If Your Policy Was Not Renewed

In some cases, homeowners receive notice that their policy will not be renewed—often with little explanation. If that happens:

Act Quickly

Reach out to your insurance company or broker as soon as possible. If repairs are needed, ask if they’ll grant a short extension while you address the issue.

Request Supporting Materials

Ask for any reports, inspection results, or images used in their decision. If the information is incorrect, consider hiring a licensed professional (like a roofer or home inspector) to provide updated documentation.

Explore Other Insurance Options

If your current insurer will not continue coverage, don’t wait. You should begin exploring other carriers right away. A local insurance professional can help identify companies that specialize in your area or property type.

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How AMG Supports Homeowners

At Association Management Group, we don’t sell or advise on insurance policies. But we understand how these rising costs can impact your household and your community. While we cannot interpret policies or make insurance decisions, we’re here to:

• Help coordinate with vendors when repairs are needed

• Share general information provided by your HOA

• Encourage proactive communication between you and your insurance professionals

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Important Note About Association and Individual Insurance

Because insurance requirements and policies vary by community, it’s important to understand what your homeowners association’s insurance does—and does not—cover. In almost all cases, the association’s policy does not provide complete protection for individual unit, lot, or homeowners.

AMG strongly encourages every owner to consult their licensed insurance professional to ensure they have the appropriate coverage for their unique circumstances. If your agent has any questions about what the association’s master policy includes, they are welcome to contact the association’s insurance provider directly. Your community manager can provide that contact information if needed.

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Final Note

Homeowners insurance is a critical part of protecting your investment. Staying informed and acting quickly can make a big difference.

Tip: If you have questions about your coverage or rates, your first step should be to speak directly with your licensed insurance agent or broker. They are best equipped to review your policy and explore other options if needed.

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Disclaimer: Association Management Group does not provide insurance, legal, financial, or tax advice. For assistance in these areas, homeowners should consult licensed professionals.

Legislators ‘distraught’ with their own HOAs

North Carolina lawmakers are advancing companion bills—HB 444 and SB 378—that aim to reform HOA practices by increasing transparency and homeowner protections. The proposed legislation would cap fines, restrict foreclosures, ban retroactive rule changes, require mediation before lawsuits, and mandate budget transparency. It also prohibits management companies from profiting off fine collections and directs the NC Department of Justice to track HOA complaints. While sponsors emphasize fairness and accountability, some legislators expressed deep frustration with their own HOAs, underscoring the push for stronger oversight and reform.

Read More: CarolinaJournal

HOA complaints in SC spike

In 2024, South Carolina saw a 19% increase in HOA complaints compared to the previous year, with 434 complaints filed against 325 HOA or management companies. Nearly half of these complaints came from just three counties—Horry, Richland, and Charleston. The most common concerns involved failure to enforce covenants, maintenance issues, and ignored document requests. While 67% of cases were closed with adequate responses, only 12 resulted in outcomes consumers found satisfactory, and the percentage of unresolved complaints due to lack of business response rose to nearly 10%.

Read More: TheState

6 articles examine how North Carolina homeowners confront HOA regulations

These six articles shed light on growing tensions between North Carolina homeowners and their HOAs. From homeowners nearly losing their properties over small fines to others spending years and thousands of dollars fighting HOA penalties, the stories highlight serious concerns. Issues include limited legal protections, aggressive fee collections, foreclosure threats, and a lack of oversight. The coverage also explores proposed reforms to curb HOA power and improve transparency and accountability. Click the source below to read the articles.

Read More: TheCharlotteObserver

Effective communication: 8 tips for delivering clear messages with empathy and respect

This article was originally published on June 6, 2025 by Jennifer Miller for Community Association Institute as a contribution.

In this era of unpredictability and high stress, effective communication — paired with its thoughtful planning and execution — is a core skill that can help smooth the path for community association board members, managers, and residents.  

“Communicating effectively is the first basis of any relationship in associations or in any business,” says Wendy Taylor, CMCA, AMS, LSM, PCAM, a CAI faculty member and consultant with Management Matters in Boca Raton, Fla.  

Community association boards, managers, and residents can build effective communication skills and improve relationships and interactions by following the tips below.  

Start by perfecting communication between the board and manager. “Developing a harmonious board leads to a harmonious membership,” says Bruce Gran, CMCA, AMS, PCAM, with PMG Services in Scottsdale, Ariz., and a CAI faculty member. “Managers are the stewards. How can we best leverage the information we have to help boards make better decisions?”  

Establishing clear policies detailing board and management responsibilities with a distinct chain of command. “The chain of command and flow of communications should always get residents in the habit of communicating with management first and foremost,” says Marcy Kravit, CMCA, AMS, PCAM, director of community association relations for Hotwire Communications in Fort Lauderdale, Fla.  

Know your audience. “Is something best sent as a text or an email, or should it go by traditional mail?” asks Staci Gelfound, CMCA, AMS, PCAM, president of WPM Real Estate Management in Owings Mills, Md., and a CAI faculty member,

Consider the volume. “Absent emergencies, you want to make sure you’re sending out messages based on necessity,” says Gelfound, who serves on both the CAI Board of Trustees and the Community Association Managers Council.  “Base (communications) on your community’s culture and needs, not just sending messages for the sake of it.”   

At Ford’s Colony Homeowners Association in Williamsburg, Va., Drew Mulhare, CMCA, AMS, LSM, PCAM, says, “It’s important to stay ahead of the communication and correspond frequently enough to be the authoritative voice, but not so often that people think it’s a burden or ignore the message.” 

Conduct a thorough review of all communications from the recipient’s perspective. Gelfound says it will help avoid miscommunication.

Avoid jargon. “In this business, we use a lot of acronyms, but I always err on the side of spelling things out explicitly,” says Taylor, who previously served as manager of a large-scale community in Virginia. She says her team often goes a step further by using photos or diagrams to explain specific policies to help eliminate the chance for misunderstandings. 

Be respectful. At its core, communication in community associations is all about dignity and sensitivity. “The most vital aspect of communication is being respectful,” says Taylor. “We’re dealing with peoples’ homes, and there is a huge emotional component there. We need to embody a mutual respect and be nonjudgmental and allow community members to feel heard.” 

Use common sense. “It’s important to frame things in a positive tone and remain focused on resolving the issue (and) not taking it personally,” says Bryan Hughes, CMCA, AMS, PCAM, senior vice president with Associa in Bountiful, Utah. “Be the thermostat, not the thermometer.”  

Jennifer Miller is a freelance writer based in the Washington, D.C., area.  

Read More: CAIOnline

Voting in and Around Association Membership Meetings

This article was originally published on March 14, 2025 by Jim Slaughter for Law Firm Carolinas Blog.

Important Note: Every community association operates under its own governing documents, and different rules may apply based on state law, bylaws, articles of incorporation, type of association (homeowner association or condominium), and even when the association was created. As a result, this article provides a general discussion of voting methods but is not legal advice. If your association needs guidance on a specific situation, consult one of the community association attorneys at Law Firm Carolinas.

We often get questions about how community association membership meetings can vote before, during, and after meetings. With statutory changes made during the past few years, there are now several options—so many that it can get confusing. Below is a summary of common voting methods and their requirements for homeowner and condominium associations holding annual or special membership meetings. These methods follow the NC Nonprofit Corporation Act (NCGS Chapter 55A) and related statutes.

1. In-Person Meetings

The traditional way of conducting an association meeting still works. Members attend in person and cast their votes during the meeting. If a member cannot attend, they can send a proxy—a written authorization allowing someone else at the meeting to vote on their behalf.

Key rules for in-person meetings:

• Quorum requirements: A certain number of members must be present for a vote to count. Unless otherwise provided in the bylaws, quorum is often 10% of the votes for planned communities and 20% of the votes for condominiums.

• Proxy voting: Unless prohibited by the bylaws, members can typically authorize another person to attend and vote for them.

2. Virtual Meetings

Since COVID, associations can now hold virtual membership meetings, often using platforms like Zoom. Voting in these meetings can vary depending on the association’s size due to practicalities:

• Smaller associations can vote by raising hands on camera or using Zoom’s voting feature.

• Larger associations usually need a separate electronic voting system, as Zoom voting can be impractical.

NC State law allows virtual meetings (by “remote communication”) if the association verifies that those participating are members and provides them a reasonable opportunity to participate in the meeting and to vote on matters.

Note: It is possible to have a virtual meeting with some members in-person, whether at a clubhouse or another location participating virtually as a group. In other words, there might be a television screen at the clubhouse where 10 people are gathered and another 20 participating virtually from their homes. Don’t think of this as an in-person meeting. It’s a VIRTUAL meeting where some members are gathered in one location. Any voting should be done by everyone using the same voting platform.

3. Hybrid Option – Virtual Meeting with Written Ballots Following the Meeting

A popular approach combines a virtual meeting with voting by written ballot after the meeting. This method has several benefits:

• Virtual meetings encourage higher attendance and allow for full discussion.

• Avoiding real-time electronic voting reduces complications.

In this model, the association announces a virtual meeting but notes that all formal decisions—such as officer elections and budget ratification—will be made through a written ballot sent out afterward.

Key rules for written ballots:

• The ballot must allow members to vote for or against each proposal.

• It must include a deadline for submission, after which ballots will not be counted.

• Enough ballots must be received to meet quorum requirements.

Ballots can be mailed to owners or sent by electronic means (if the owner has consented to transact business electronically with the association). Once mailed, the ballots can also be sent via email attachment and possibly even sent a second time (by mail or email attachment) by the association to members who have not responded.

Once submitted, written ballots cannot be revoked.

4. Electronic Voting Without a Meeting

Another option is electronic voting that happens entirely outside of a meeting. This method was authorized during COVID but is more complicated.

For an association to conduct electronic voting without a meeting, the law requires:

1. Member consent: Members must have previously agreed in writing to conduct business with the association electronically.

2. Quorum requirements: Enough members must vote electronically to meet the same quorum rules as an in-person meeting.

3. Fair process: The voting deadline must be clear, and the voting method must allow members to cast their votes securely.

Since not all members have likely consented to electronic voting, this method often requires a mix of both electronic and written ballots, making it more complicated than other options. As a result, we seldom see votes conducted only by electronic voting without a meeting.

5. Notice Requirements for All Meetings

For any membership meeting—whether in person, virtual, or hybrid—members must receive advance notice.

• For homeowner associations subject to the NC Planned Community Act or condominium subject to the NC Condominium Act, notice to members must be sent at least 10 days before the meeting and no more than 60 days in advance.

• The notice must include the date, time, and location of the meeting.

• If it’s a special meeting, the notice must also include the purpose of the meeting.

• Members who have agreed to electronic communication may receive the notice by email.

6. Proxies

A proxy is essentially a power of attorney granted by a member to another individual, authorizing them to attend a meeting and act on the member’s behalf. While state statutes encourage the use of proxies, they do not require associations to distribute proxy forms to members or to adopt a standardized format—unless the association’s bylaws provide otherwise. That said, proxies are frequently used to help establish a quorum and facilitate voting at meetings.

There are actually five different types of proxies: general, directed, limited, limited directed, and quorum proxies. The most common and easiest to use is the general proxy. For more details, refer to page 94 of my book, Robert’s Rules of Order Fast Track.

While a proxy could theoretically be used for any type of meeting or vote—including ballot votes distributed to all members—it’s generally unnecessary. In most cases, the member can simply complete and return the ballot themselves. Proxies in those situations are typically only used under unusual circumstances, such as extended travel or military deployment. In practice, proxies are almost always reserved for in-person membership meetings.

Final Thoughts

Association voting rules can be complicated, and different associations may have additional rules in their bylaws or governing documents. If you’re unsure about the best voting method for your association, it’s always a good idea to consult with an attorney who regularly practices community association law.

By following these guidelines, your association can ensure fair, legal, and efficient voting—no matter what format you choose!

HOA Ruining Your Life? 10 Unenforceable HOA Rules—and How You Can Fight Back

Living in an HOA community can come with great benefits like well-maintained amenities and neighborhood events, but it may also include absurd or unenforceable rules. Some HOA boards overstep their authority by violating legal boundaries or enforcing rules inconsistently, which can open them up to liability or lawsuits. Homeowners have rights protected by state and federal laws, such as the right to fair housing, privacy, and reasonable rule enforcement. If an HOA violates these rights or its own CC&Rs, residents can challenge the rules, request hearings, and even take legal action.

Source: Realtor.com

The Power of Asking Better Questions

Ask Better Questions, Get Better Results

By: Paul K. Mengert, CEO

Association Management Group, Inc.

At AMG, we often deal with complex issues—from board governance and budgeting to resolving resident concerns and coordinating with vendors. In these moments, it’s easy to fall into the habit of trying to provide quick answers or make fast decisions. But over time, I’ve learned that the most effective leaders aren’t always the ones with the best answers—they’re the ones asking the best questions.

Whether you’re leading a meeting, coaching a team member, or speaking with a homeowner, a well-placed question can shift the entire dynamic. It invites people to think more deeply, to contribute more meaningfully, and to collaborate with greater trust. And it doesn’t have to be complicated.

Instead of asking, “Is that clear?”, try:

“What part of this might be unclear or need clarification?”

Instead of asking, “Can you handle this?”, try:

“What support would make this easier to manage?”

These small shifts create space for others to engage, share concerns, and build better solutions with you.

In our line of work, relationships are everything—and relationships are built on communication. When we ask thoughtful questions, we show people that we value their perspective. That’s true whether we’re talking with a colleague, a board president, or a vendor partner.

So as you go about your work this week, I encourage you to pause and ask:

“Is there a better question I could be asking right now?”

It might be the simplest way to make your next conversation your most productive one yet.

How Professional Management Elevates Property Values in an HOA

Homeowners Associations (HOAs) play a crucial role in maintaining community standards, enhancing property values, and ensuring a harmonious living environment. However, the effectiveness of an HOA largely depends on the quality of its management. Professional management companies bring expertise, structure, and efficiency to the table, significantly impacting property values within the community. Here’s how:

1. Consistent Enforcement of Rules and Standards

One of the primary responsibilities of an HOA is to uphold community guidelines and aesthetic standards. Professional management helps to ensures that rules are consistently enforced, preventing issues such as neglected landscaping, unapproved exterior modifications, or unsightly clutter. By maintaining a cohesive and well-kept appearance, home values remain stable and often appreciate over time.

2. Financial Oversight and Budgeting

A well-managed HOA operates with a sound financial plan, ensuring that funds are allocated wisely for maintenance, repairs, and improvements. Professional managers bring financial expertise, helping to create realistic budgets, manage reserves, and ensure timely collections of dues. A financially stable HOA reassures potential buyers and current homeowners that their investment is protected.

3. Regular Maintenance and Upkeep

Property values decline when common areas, amenities, and infrastructure are neglected. Professional management companies help boards to oversee routine maintenance, landscaping, and repairs, keeping the community in top condition. Whether it’s maintaining a pool, repairing sidewalks, or ensuring streetlights are functional, these efforts contribute to the overall desirability of the neighborhood.

4. Effective Vendor Management

Professional managers have established relationships with reputable vendors and contractors, ensuring that maintenance and improvement projects are handled efficiently and cost-effectively. By securing quality work at competitive prices, an HOA can enhance its community without unnecessary expenses or delays.

5. Conflict Resolution and Community Harmony

Disputes among homeowners can negatively impact the community’s reputation and atmosphere. A professional management company acts as a neutral third party, facilitating conflict resolution and ensuring that issues are addressed in a fair and consistent manner. This helps maintain a positive environment where residents feel secure and satisfied.

6. Strategic Long-Term Planning

Beyond day-to-day operations, professional management helps HOAs plan for the future. This includes reserve studies, capital improvement projects, and long-term maintenance strategies that prevent financial shortfalls. A well-prepared HOA demonstrates foresight, ensuring that the community remains attractive to both current and prospective homeowners.

7. Enhanced Communication and Transparency

Clear communication is vital for a well-functioning HOA. Professional managers implement structured communication channels such as newsletters, community websites, and town hall meetings. Transparency in decision-making fosters trust among residents, leading to higher homeowner engagement and satisfaction.

Conclusion

A professionally managed HOA provides structure, stability, and strategic oversight that directly contributes to increasing and sustaining property values. By ensuring financial health, enforcing community standards, maintaining common areas, and fostering a sense of harmony, professional management helps create a thriving neighborhood where homeowners can enjoy both quality living and strong investment growth. If your HOA is seeking ways to enhance its operations, partnering with a professional management company may be the key to long-term success.

Fight over chickens goes to NC Supreme Court for final ruling

Mary Schroeder of Union County has been battling her HOA for years over keeping chickens, which she considers pets. Although initially told by the HOA that chickens were allowed as long as they weren't livestock, the HOA later changed its stance and fined her $100 a day, totaling $31,500. A jury sided with the HOA, forcing the family to pay the fines and move, but an appellate court later ruled the chickens were indeed pets. The final outcome now rests with the North Carolina Supreme Court, which was set to make a ruling on April 22nd.

Source: WCCBCharlotte

Note From Editor: This case highlights the importance of clear communication and consistent enforcement of unambiguously written community covenants and rules. Associations should apply these standards fairly and follow due process as outlined in their governing documents and state law. Ultimately, communities function best when both boards and homeowners have aligned expectations, understand their roles, and work together with mutual respect and transparency.

fight with HOA over $400 cost family their home

Taylor Sanders of Union County lost her home after a dispute with her HOA over $400 in unpaid dues, which escalated into foreclosure. Despite claiming she never received the HOA's notices, the board placed a lien and later sold her 3,300-square-foot home for just $49,000—while the buyer resold it months later for $850,000. Sanders is now speaking out to warn other homeowners to take HOA legal actions seriously and understand their rights. Meanwhile, a proposed North Carolina bill aimed at protecting homeowners in similar situations has seen no progress since last May.

Source: WSOC-TV

Note From Editor: While AMG cannot comment on this specific case, we encourage all homeowners to pay assessments, fees, and dues when due, as associations rely on these payments to cover common expenses and operate the community effectively. We also urge associations to follow all due process outlined in their governing documents and state law. Both owners and boards should consult legal counsel to fully understand their rights and responsibilities.

homeowners get HOA to fix their drainage issues

Two Raleigh homeowners, Kelley Poskitt and Lori Rodgers, faced serious drainage issues that led to flooding and property damage, and they believe their HOA should have addressed the problem. After finding records of the HOA covering similar drainage repairs for other homeowners, they repeatedly brought the issue to board meetings but were met with little action. Eventually, with help from ABC11 Troubleshooter Diane Wilson, the HOA board approved repairs, and crews installed drain boxes and other fixes. While grateful for the resolution, Poskitt is still seeking compensation for water damage to her kitchen, and the HOA has not yet responded.

Source: ABC11

Note From Editor: Because responsibility for these types of issues can vary, AMG recommends that boards consult with legal counsel to determine liability and with engineering professionals to identify the most effective solution.

Disaster Preparedness: How HOAs Can Plan for the Unexpected

When disaster strikes, preparation can mean the difference between chaos and a well-managed response. Homeowners Associations (HOAs) play a crucial role in ensuring their communities are prepared for unexpected emergencies, whether it's a natural disaster like hurricanes, wildfires, or earthquakes, or man-made crises such as power outages and security threats. Having a solid disaster preparedness plan in place can protect property, ensure residents’ safety, and help the community recover more efficiently.

1. Develop a Comprehensive Disaster Plan

A well-documented and detailed emergency plan is the foundation of disaster preparedness. HOAs should work with local emergency management agencies to identify potential risks specific to their area. The plan should include:

•  Evacuation routes and procedures

• Communication strategies for notifying residents

• Locations of emergency shelters

• Key contacts for emergency services

• A list of essential supplies and resources

2. Establish a Communication Plan

Clear and timely communication is vital during an emergency. HOAs should implement multiple channels to disseminate critical information, such as:

• Email and text message alerts

• Community website updates

• Social media announcements

• Physical notice boards in common areas

Encouraging residents to sign up for emergency notification systems can also enhance community-wide awareness and responsiveness.

3. Conduct Regular Drills and Training

Preparedness is not just about having a plan—it’s about practicing it. HOAs should organize periodic emergency drills to ensure both board members and residents know their roles and responsibilities. Consider:

• Fire evacuation drills

• Severe weather response exercises

• First aid and CPR training

• Guest speakers from local emergency services

4. Maintain Emergency Supplies and Resources

Having essential supplies on hand can be a lifesaver during a crisis. HOAs should consider maintaining emergency kits in clubhouses or common areas, including:

• First aid kits

• Flashlights and batteries

• Bottled water and non-perishable food

• Backup power sources for essential services

Additionally, ensuring that community infrastructure, such as storm drains and fire hydrants, is well-maintained can prevent further damage in the event of a disaster.

5. Develop a Post-Disaster Recovery Plan

Once the immediate crisis has passed, communities need a plan to rebuild and recover. HOAs should outline:

• Steps for assessing property damage

• Coordination with insurance providers

• Guidelines for temporary housing if needed

• Strategies for mental health and wellness support

Working with local contractors and service providers in advance can also expedite the recovery process and reduce downtime for essential services.

6. Foster a Culture of Preparedness

Encouraging residents to take personal preparedness measures is just as important as community-wide efforts. HOAs can promote preparedness through:

• Regular newsletters with safety tips

• Community meetings focused on emergency planning

• Encouraging residents to create their own emergency kits and family plans

By fostering a culture of preparedness, HOAs can ensure that their communities remain resilient, even in the face of the unexpected.

Conclusion

Disaster preparedness is a critical responsibility for HOAs. By developing a comprehensive emergency plan, maintaining clear communication, conducting regular drills, stocking essential supplies, and fostering a culture of preparedness, HOAs can help protect their communities and ensure a swift recovery when disaster strikes. Taking proactive steps today can make all the difference tomorrow.

Major Win for Homeowners Associations: Corporate Transparency Act Requirements Lifted

In a major and welcome development for community associations, the Financial Crimes Enforcement Network (FinCEN) announced an interim final rule eliminating beneficial ownership information (BOI) reporting requirements under the Corporate Transparency Act (CTA) for U.S.-formed entities—including homeowners associations (HOAs). 

The updated rule redefines “reporting company” to apply only to foreign entities registered to do business in the U.S., thereby exempting U.S.-based HOAs and other domestic nonprofit corporations from the time-consuming and costly federal reporting mandates. The change is effective immediately.  

Association Management Group (AMG) has actively lobbied against the implementation of these reporting requirements, recognizing that the CTA would have cost HOAs and other community associations thousands of dollars in unnecessary man hours, forcing volunteer boards to navigate frivolous and burdensome federal filings. This regulatory rollback is a direct result of widespread industry and public feedback—including advocacy efforts by AMG and other leaders in the association management field.  

What HOAs Need to Know:  

• The CTA no longer applies to U.S.-formed HOAs and community associations.

• The reporting requirement now applies only to foreign companies doing business in the U.S.

• Foreign entities are still subject to revised reporting deadlines, but are no longer required to report U.S. beneficial owners.  

This is a significant relief for community associations across the country, many of whom faced confusing and intrusive requirements that had little relevance to their nonprofit, residential missions.  

As always, AMG remains committed to keeping our communities informed and protected. We proactively track legislative and regulatory developments that impact our clients and provide timely guidance to help HOA boards focus on what matters most: serving their communities.  

For more detailed information on the new rule, please visit: 

FinCEN Removes Beneficial Ownership Reporting Requirements for U.S. Companies and U.S. Persons, Sets New Deadlines for Foreign Companies  

Please note: AMG’s guidance is provided for general informational purposes only. We strongly encourage all HOA boards to consult legal counsel when interpreting or acting upon federal regulations such as the CTA.  For questions about this development or any other matter affecting your community, please contact your AMG community manager or visit us at amgworld.com.

Can an HOA in SC give you a real speeding ticket?

HOAs in South Carolina have the authority to set speed limits on private roads, but they must obtain approval from the county sheriff and follow proper signage regulations. While HOAs cannot issue state-recognized speeding tickets or make arrests, they can enforce fines for speeding violations as part of their governing documents. Homeowners who receive a fine can dispute it through the HOA’s dispute resolution process, but refusal to pay could lead to further civil penalties, including potential foreclosure in extreme cases. Additionally, HOAs can hire private security or off-duty officers to patrol, but these officers can only issue citations on behalf of the HOA, not the state.

Source: TheIslandPacket

CTA NATIONAL UPDATE: Corporate Transparency Act Suspended for Domestic Reporting Companies

This article was originally published on March 3, 2025 by Community Association Institute for Community Association Institute Advocacy Blog.

On March 2, the U.S. Treasury Department issued a statement regarding enforcement of the Corporate Transparency Act.   

The official notice says, “not only will it not enforce any penalties or fines associated with the beneficial ownership information reporting rule under the existing regulatory guidelines, but it will further not enforce any penalties or fines against U.S. citizens or domestic reporting companies or their beneficial owners after the forthcoming rule changes take effect either.”   

Further, the department said it will be issuing a proposed rulemaking to narrow the scope of the act to foreign reporting companies only.  

This recent action is interpreted to mean the Corporate Transparency Act and its reporting requirements are no longer in effect for U.S. citizens or domestic reporting companies, including all applicable community associations.   

We thank the many CAI advocates who contacted their members of Congress to express their opposition to the act’s reporting requirements for community associations. Your voices were heard!  

CAI’S FEDERAL LAWSUIT STATUS

On October 24, 2024, CAI’s preliminary injunction request was DENIED by the federal judge in this case. While this decision was not the outcome CAI had hoped for, it does not mark the end of CAI’s efforts. CAI appealed the court’s denial of the preliminary injunction request on November 4, 2024, and on November 12, 2024, filed its opening brief of the appeal in the Fourth Circuit urging a pause on reporting requirements for community associations while this lawsuit is adjudicated. The Government filed it response to CAI's appeal on February 7, 2025. CAI filed its reply on February 28, 2025.

CAI’s other lobbying and advocacy efforts continue on Capitol Hill seeking both a one-year delay of implementation of the CTA’s reporting requirements and an exemption for community associations. The lawsuit itself is continuing to go through the legal process even as the preliminary injunction decision is being appealed. 

CTA NATIONAL UPDATE: Beneficial Ownership Reporting Requirements Reinstated by Federal Court

This article was originally published on February 18, 2024 by Community Association Institute for Community Association Institute Advocacy Blog.

Updated February 18, 2025, 6 PM EST

On February 17, the United States District Court for the Eastern District of Texas granted the government’s motion for stay a nationwide injunction(Opens in a new window) halting enforcement of the Corporate Transparency Act in Smith v. United States Department of Treasury. The Court cited the Supreme Court of the United States’ decision to stay the preliminary nationwide injunction in the Texas Top Cop Shop, Inc., matter as precedent for their decision. 

This was the last remaining nationwide order pausing beneficial ownership reporting requirements. Due to this new court order, reporting requirements under the act are reinstated for applicable community associations. 

FinCEN has previously stated they will likely issue a 30-day extension for all entities impacted by the nationwide injunction. We await an announcement from FinCEN on an official extension. 

CAI continues to track movements in the federal courts over challenges regarding the Corporate Transparency Act and has contacted the United States Department of Treasury, urging an administrative delay be issued due to the chaos and confusion created by these recent court rulings and Congress’ deciding not to take legislative action to extend the filing deadline. 

CAI’S FEDERAL LAWSUIT STATUS

On October 24, 2024, CAI’s preliminary injunction request was DENIED by the federal judge in this case. While this decision was not the outcome CAI had hoped for, it does not mark the end of CAI’s efforts. CAI appealed the court’s denial of the preliminary injunction request on November 4, 2024, and on November 12, 2024, filed its opening brief of the appeal in the Fourth Circuit urging a pause on reporting requirements for community associations while this lawsuit is adjudicated. The Government filed it response to CAI's appeal on February 7, 2025. CAI has until February 28, 2025 to reply.

CAI’s other lobbying and advocacy efforts continue on Capitol Hill seeking both a one-year delay of implementation of the CTA’s reporting requirements and an exemption for community associations. The lawsuit itself is continuing to go through the legal process even as the preliminary injunction decision is being appealed. 

Trump Administration Defends Corporate Transparency Act

On February 5, 2025, the Trump administration filed an appeal and motion for stay against an Eastern District of Texas injunction that paused enforcement of the Corporate Transparency Act (CTA) filing deadline. If granted, the stay would extend the deadline by 30 days, allowing the Treasury Department to reassess filing requirements for lower-risk entities. The CTA, originally passed during Trump’s first term but implemented under Biden, has faced legal challenges, with some courts ruling it unconstitutional while others uphold it. While enforcement is currently paused, a stay or court ruling could reinstate the deadline at any time, prompting entities to consider filing preemptively to avoid last-minute complications.

Source: NatLawReview

Mastering Focus in a Distracted World: Essential Habits for HOA Professionals

In today’s fast-paced digital landscape, staying focused isn’t just a personal challenge—it’s a professional necessity. For those of us in the HOA management industry, distractions are everywhere. Emails flood in, homeowners call with urgent questions, board members require updates, and our own devices constantly pull at our attention.

At Association Management Group (AMG), our success depends on our ability to concentrate, prioritize, and execute. Yet, with so many demands, it’s easy to feel scattered. How can we reclaim our focus and stay productive in a world designed to disrupt us? Drawing from research and real-world experience, here are seven habits that can help you sharpen your focus and enhance your effectiveness—whether you're managing properties, leading a team, or supporting a community.

1. Set the Stage for Deep Work
Think of your brain like a high-performance engine—it needs the right conditions to function at its best. Just as we remind HOA boards to set clear meeting agendas for efficiency, we must create an environment that supports deep focus.

- Turn off notifications during critical tasks. Research shows that a single distraction can take 23 minutes to recover from—an expensive cost in our line of work.
- Designate a workspace free of unnecessary clutter or noise, signaling to your brain that it's time to concentrate.
- Batch similar tasks together instead of switching between emails, calls, and reports. This reduces cognitive load and improves efficiency.

Example: Imagine a community manager trying to complete annual budget reports. If they check their inbox every five minutes, the constant context-switching slows them down. Instead, by setting a dedicated 90-minute "focus block," they finish faster and with fewer errors.

2. Identify Your Peak Focus Hours
Not all hours of the day are created equal. Studies on productivity reveal that most people hit peak concentration mid-morning and mid-afternoon. Understanding your personal energy rhythms allows you to schedule important work accordingly.

- Track your energy levels for a week. When do you feel most focused? When does your attention wane?
- Schedule high-priority tasks—like strategic planning or contract negotiations—during peak mental hours.
- Save administrative tasks—such as emails or routine follow-ups—for times when focus naturally dips.

Example: A regional director overseeing multiple HOA properties schedules financial planning meetings at 10 AM when they’re most alert, saving email responses for the afternoon slump.

3. Reduce Decision Fatigue
HOA managers and support staff make countless decisions daily—from resolving homeowner disputes to coordinating maintenance. Over time, decision fatigue leads to procrastination and poor judgment.

- Automate routine decisions. Create templates for common communications (e.g., violation notices, fee reminders) to reduce mental strain.
- Use standardized processes for common workflows, such as onboarding new communities.
- Prioritize three key tasks daily instead of reacting to every issue that arises.

Example: Instead of deciding each time how to address late assessments, a property manager creates a pre-written escalation policy, allowing them to act quickly while staying consistent.

4. Train Your Brain to Recognize Distractions
Distractions aren’t just external (calls, emails, social media); they’re often internal—habitual behaviors that derail focus. The key is meta-awareness—recognizing these impulses and redirecting attention.

- Ask yourself: “Why am I checking my phone right now?” Is it boredom, stress, or avoidance?
- Create friction between you and distractions. Use an app blocker or keep your phone in another room.
- Use a physical notepad instead of opening another tab to jot down ideas, avoiding digital detours.

Example: A community manager realizes they reflexively check social media between meetings. By keeping a notepad for quick thoughts, they stay engaged without the risk of a 20-minute scrolling session.

5. Strengthen Focus Through Clear Goal Setting
Clarity drives focus. As William James, the father of American psychology, said: “The art of being wise is the art of knowing what to overlook.”

- Write down your daily goals and place them where you can see them.
- Tie tasks to a bigger purpose. For example, instead of "responding to homeowner emails," frame it as "enhancing community satisfaction by resolving concerns."
- Use visualization techniques—picture the feeling of completing a project successfully.

Example: Before a board meeting, a manager visualizes a productive discussion leading to a decisive vote on a new policy. This mental rehearsal reduces anxiety and sharpens focus.

6. Prioritize Real Breaks (Not Digital Escapes)
Scrolling on your phone isn’t a real break—it’s another form of cognitive input that exhausts the brain. Instead, focus on restorative activities:

- Step outside for fresh air between tasks.
- Engage in short physical movement, such as stretching or walking, to boost circulation.
- Practice mindful breathing to reset your focus.

Example: An assistant property manager feeling overwhelmed takes a five-minute walk outside instead of browsing emails during lunch, returning refreshed and ready to tackle the afternoon.

7. Cultivate Stronger Conversations
HOA management is built on relationships—with homeowners, vendors, and board members. But in an era of distractions, true listening is becoming rare.

- Put your phone away during meetings—your attention signals respect.
- Use active listening by paraphrasing what others say before responding.
- Pause before replying to allow for more thoughtful responses.

Example: A board president shares concerns about landscaping costs. Instead of multi-tasking, the manager fully listens, asks clarifying questions, and provides a well-considered response—building trust in the process.

Final Thoughts: Attention is Your Competitive Advantage
At AMG, our ability to focus directly impacts our success. Whether negotiating vendor contracts, resolving community issues, or leading strategic growth, how we manage attention determines our results.

By implementing these habits, you’ll not only increase productivity—you’ll feel less overwhelmed and more in control of your day. The best part? The more you practice, the easier focus becomes.