The safety and well being of community members is highly important to your HOA. Associations should take every measure possible to adhere to all procedures and policies that keep communities safe.
Every association wants to make sure that the best quality services are being provided to the residents to ensure maximum protection for them. The safety and security of the homeowners’ community is in the hands of the HOA or the management company..
If your HOA is being managed by a management company there are procedures in place for the prevention of unplanned accidents on the property as well as procedures on how to respond to accidents, fires, adverse weather contitions and other unforeseen situations that may arise. Here are a few steps to consider to ensure safety and security for the community.
Revise and update security procedures
Devise a comprehensive security policy in collaboration with board members and make it mandatory that the terms and procedures are followed to ensure maximum protection for residents. Perform an annual review of the current and past safety and security policies and identify the areas for improvement.
Investigate the areas that may be vulerable to danger or damage and take any necessary action on what needs to be changed.
Collaborate with law enforcement agencies
It is vital to have open lines of communication with local municipalities, law enforcement, fire and medical emergency personel. Communication with local municipalities is important when your association needs to report street light outages or road and sidewalk problems.
Your HOA may need local police and law enforcement agencies to provide security during threats, events or just patrolling the community. Each board member should know the procedures for contacting emergency personel in case of emergencies or security issues.
Establish a close-knit community
Encourage residents to look out for each other and develop a supportive community. A friendly neighborhood learns to look after each other, and reports to the proper authorities whenever they notice any suspicious activity happening in the community. Neighbors should be wary of whatever is happening in the community.
A well managed Neighborhood Watch program is an important part of maintaing a safe and secure community. Your Association should actively recruit volunteers and hold informational meetings and special events focusing on community safety.
Give tips to the community
This also comes with keeping the community informed about the latest procedures, devices and looming threats. A community nesletter is a great way to communicate. The use of technology, such as email is a fast way to notify residents on impending adverse weather threats, road closures, ice removal and other important notices that need to reach residents in an expedited manner. Regular monthly published updates along with security tips, such as securing the doors and windows, not letting children walk out alone at night, not letting strangers into the house and not giving away their house security codes to others.
Here is a list of reminders your Association can publish to your community members to assist the board and management in keeping your community safe.
1. Is the garage door closed?
2. Are all car windows up?
3. Are the car doors locked?
4. If you have a garage remote in your car, remove it.
5. Are all items in your car removed? Remember, it might be only an empty store bag, but the thief sees a bag that “might” contain something valuable. Those cheap sunglasses looked expensive in the dark through the car window.
6. Is the door between your house and garage locked?
7. Are all home windows closed and locked?
8. Are all doors locked?
As a community member know who is on your HOA Board and who should be contacted. In the event of a true emergency calling 911 as your first step.
Each Board Member should know the policies and procedures set up by the Association or managment company and they should be followed precisely to avoid liability on the part of the Association or management company.
Association Management Group handles all of this for communities as your HOA Management Company. AMG also provides training for HOA's.